Need help with the TPE Play mobile app?
TPE Play gives players access to their games, video, performance data, and TPE hockey intelligence from their mobile device.
If you’re experiencing an issue with the app or need assistance with your account, our support team is here to help.
Email: info@theprospectexchange.com
When contacting support, please include:
Please do not include your password in your support request.
Can’t sign in?
Confirm that you’re using the same TPE credentials you use to access your TPE account. If you continue to have trouble, contact our support team.
Don’t see a game or performance data?
Game video and performance information become available after the game has been processed and published by TPE. If you believe information is missing, contact support.
Having trouble with video playback?
Confirm that your device has a reliable internet connection. If the problem continues, contact support and include the game you were attempting to watch.